How to work with the biggest clients

"You don't want to be Man of the Match on a losing team."

Richard Postance is Head of Clients & Transformation at Accenture UK and he knows how to win, build and grow hugely valuable client relationships at the highest level. The starting point, he says, is to have an aligned vision.

His thinking has been formed over a career with Big 4 firms and as an Oxford-educated consultant to major companies. What makes Richard stand out is his approach to winning business, and he sets out in this interview what that means, why and how this has led to him working with clients who also value relationships over simple transactions. No accident there, as you will hear...

This is a masterclass in how to build trust with major clients. It starts with a powerful narrative, driven by the right intentions and behaviours, and then developed with great communications skills.

If you’re in the business of working with major client accounts, this is a good use of 30 minutes of your time.

And of course, if you want to find out more, do get in touch…